Shannon Busta is a digital journalist with eight years of experience living in Toronto. She’s held various digital roles at The Globe and Mail over the past five years, including Social Video Producer and more recently, Distributed and Emerging Platform Strategist. Shannon currently spends much of her time thinking about, and experimenting with, chatbots, Instagram for news, and newsletters. She is an unapologetic cat lady, a lover of the outdoors and a runner.